About Us
Our Story
PetVelox is an online store focused on dog walking products and everyday pet essentials. We created PetVelox to make it easier for dog owners to find practical, well-designed products for comfortable and convenient daily walks.
We carefully evaluate each product based on its listed materials, design, fit, adjustability, comfort features, and intended use before adding it to our store. Our goal is to give dog owners clear, accurate product information and a straightforward shopping experience.
At PetVelox, we believe online pet shopping should be simple and transparent. That's why we provide detailed product information, clear shipping and return terms, and accessible customer support — so you can shop with confidence and make informed purchasing decisions.
Our Mission: Trusted Pet Care. Simple Shopping. Real Value.
What We Offer
Our current collection includes:
✔ No-pull dog harnesses in a range of materials and designs
✔ Adjustable chest harnesses for small and medium-sized dogs
✔ Dog leash sets, including leather leash options
Product availability, materials, sizes, colors, and features vary by item. You can find the specific product details and specifications on each individual product page.
How We Choose Our Products
PetVelox does not manufacture its own products. We source and curate products from selected suppliers, reviewing available product information — including materials, design, sizing, adjustability, and intended use — before adding items to our store.
We aim to provide accurate, up-to-date product descriptions and specifications so customers can choose products that genuinely match their needs.
Who PetVelox Is For
PetVelox is designed for dog owners looking for practical products for everyday walking and outdoor activities, including:
✔ Owners of small and medium-sized dogs
✔ Puppy owners looking for adjustable dog harnesses
✔ Customers replacing a worn or existing harness or leash
Why Shop With Us
✔ Free standard shipping on eligible U.S. orders
✔ 30-day return window for eligible items, subject to our Refund Policy
✔ Secure checkout through trusted payment providers
✔ Customer support by email and phone
✔ Clear shipping, payment, and return information
✔ Product details and specifications listed on individual product pages
For complete terms and conditions, please review our Shipping Policy, Refund Policy, and Payment Policy, available in the website footer.
Contact Us
Email: support@petvelox.com
Phone:+1 (609) 418-6628
Business Address: 20 Haypress Road, Suite 313, Cranbury, NJ 08512, United States Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
If you have questions about our products, an order, shipping, returns, or our policies, please contact our customer support team during business hours. We aim to respond to all customer inquiries as promptly as possible.