About Us
Our Story
PetVelox is an online store focused on dog walking products and everyday pet essentials. We created PetVelox to make it easier for dog owners to find practical products designed for comfortable and convenient daily walks.
We carefully select products based on their listed materials, design, fit, adjustability, comfort features, and intended use. Our goal is to provide clear product information and a straightforward shopping experience for dog owners in the United States.
At PetVelox, we believe online pet shopping should be simple and transparent. We provide product details, shipping information, return terms, and customer support information so customers can make informed purchasing decisions.
Our Mission: Trusted Pet Care. Simple Shopping. Real Value.
What We Offer
Our current collection includes:
✔ No-pull dog harnesses in different materials and designs
✔ Reflective harness vests designed for increased visibility in low-light conditions
✔ Adjustable chest harnesses for small and medium-sized dogs
✔ Dog leash sets, including leather leash options
Product availability, materials, sizes, colors, and features may vary by item. Customers can find the specific product details and specifications on each product page.
How We Choose Our Products
PetVelox does not manufacture its own products. We source and curate products from selected suppliers and review available product information, including materials, design, sizing, adjustability, and intended use, before adding products to our store.
We aim to provide accurate product descriptions and specifications so customers can choose products that match their needs.
Who PetVelox Is For
PetVelox is designed for dog owners looking for practical products for everyday walking and outdoor activities, including:
✔ Owners of small and medium-sized dogs
✔ Puppy owners looking for adjustable dog harnesses
✔ Dog owners interested in reflective walking gear
✔ Customers replacing an existing or worn dog harness or leash
Why Shop With Us
✔ Free standard shipping on eligible U.S. orders
✔ 30-day return window for eligible items, subject to our return policy
✔ Secure checkout through our payment providers
✔ Customer support by email and phone
✔ Clear shipping, payment, and return information
✔ Product details and specifications provided on individual product pages
For complete terms and conditions, please review our Shipping Policy, Refund Policy, and Payment Policy available through the website footer.
Contact Us
Email: support@petvelox.com
Phone: +1 (609) 416-3858
Business Address: 20 Haypress Road, Suite 313, Cranbury, NJ 08512, United States
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
If you have questions about our products, an order, shipping, returns, or our policies, please contact our customer support team during business hours. We aim to respond to customer inquiries as promptly as possible.